Shipping and payment

Shipping and Payment
 

Payment gateway provider:
Comgate, a.s. https://www.comgate.cz/cz/platebni-brana

Information about payment methods
 

The Comgate payment gateway offers the widest range of payment methods on the Czech market, allowing customers to pay easily in any situation and always choose their preferred payment method – whether they prefer card payment, bank transfer, scanning a QR code in mobile banking, deferred payment, or one of the installment options. Thanks to its wide selection of payment methods, the Comgate payment gateway helps e-shops achieve a higher rate of completed payments. It also provides significant benefits to online stores expanding abroad, especially to Slovakia or Poland, where it also offers the most popular local payment methods.

Card payments - The most common payment method, used by approximately 80% of customers. We accept Visa, Visa Electron, Mastercard, and Maestro payment cards.

Apple Pay - Payment using a card virtualized in the Apple Wallet. The service is displayed to users of Apple devices using the Safari browser.

Google Pay - Payment using a card stored in Google Wallet. Available on compatible devices.

The Comgate payment gateway offers several types of bank transfers that differ in the method of initiation, speed of confirmation, and execution. A detailed description of how they work can be found below:

https://help.comgate.cz/docs/bankovni-prevody
https://help.comgate.cz/v1/docs/cs/platby-kartou

Contact details for complaints or payment inquiries
 

Comgate, a.s.
Gočárova třída 1754/48b, Hradec Králové
E-mail: platby-podpora@comgate.cz
Tel: +420 228 224 267